No runaround: here's the whole PowerClean visit, start to finish. You'll know who's coming to your door, what the $80 diagnostic covers and when you get the repair price.
A PowerClean repair visit has six steps. You book by phone or text, or through our online form. Blake or Jake, one of our two technicians, comes to your home and calls when he's a few minutes out. The $80 diagnostic finds what has failed. You get repair options and pricing, and you decide before any work begins. When the part is on the truck, the repair is done on the same visit, and you pay once it's finished. If you go ahead with the repair, the $80 is credited toward it.
Tool bag in handCall or text 801-648-8639, or request service online. We're open Monday–Friday 7am–8pm and Saturday 7am–7pm. Tell us the appliance and its brand, what it's doing (a noise, a leak, an error code on the display) and the city it's in. Not sure we cover it? Here's everything we repair.
Adalyn, our customer experience coordinator, confirms your appointment and keeps you posted from there. Same-day appointments are available whenever possible, and calling earlier in the day helps.
We cover 22 cities: 16 in Salt Lake County, plus Provo, Orem, Lehi and Saratoga Springs in Utah County and Bountiful and Layton in Davis County. See every city we serve.
A little preparation makes the visit quicker:
One exception: if a front-loader's door is locked or there's water in the drum, leave it for us. Don't force the door.
The model number tells us which parts to bring. On a top-load washer it's usually under the lid; on a front-loader or a dryer, around the door opening. In a refrigerator, look on a side wall of the fresh-food section; on a range, try the frame behind the bottom drawer or around the oven door opening. Can't find it? Your technician will.
Pets? No need to put them away. We're dog people — your pets are welcome to supervise.
One of our two technicians: Blake Lonsberry or Jake Marriott. Blake, PowerClean's owner, has 14+ years in appliance repair; Jake is our lead technician. It's always a PowerClean technician, and you can meet Blake, Jake and the rest of the team before the visit.
We call when we're a few minutes out. Before taking anything apart, your technician will ask what you've noticed: when it started, any noises or error codes, and anything you've already tried.
Handshake at the door
Testing with a multimeterThe $80 diagnostic covers the trip to your home and the diagnosis itself. Your technician inspects the appliance and tests the likely parts to find what has actually failed. On an electric dryer that won't heat, for example, that means checking the thermal fuse, heating element and thermostats with a multimeter rather than guessing. We also inspect the vent path, because a restricted vent is a common reason a thermal fuse blows.
It also covers a plain explanation of what's wrong, with repair options and pricing before any work starts. If you go ahead, the $80 is credited toward the repair. If you'd rather not, you still know what's wrong and what the repair would cost. The full breakdown is on our pricing page.
Your technician walks you through what failed and why, then lays out your options with a price for each. We use OEM parts whenever they're available. There's no hard sell and no unnecessary upselling: if a simple fix solves the problem, that's the fix we recommend.
Our rule of thumb: if the repair costs less than half of a comparable new unit and yours is under roughly 8–10 years old, repairing is usually the cheaper and greener choice. When it isn't, we'll say so — even though it means we don't do the job. Our pricing page explains when replacing is the smarter call.
The same thinking applies to deciding whether a refrigerator is worth fixing: if yours is under 10 years old, repair is usually cheaper than replacement. If it's a bigger job, such as a compressor or sealed-system repair, you get the price and our honest view of whether it's worth doing before any work.
Inside the dryer
Under the washerUsually, yes. Once you approve the repair, your technician gets started. Because we carry the components that fail most often, most repairs finish in one visit.
Sometimes a part has to be ordered. Before we order it, we tell you which part, the price and roughly when it should arrive. Adalyn then schedules the return visit to install it.
Already bought the part yourself? Installation may be available with prior approval. Typical labor is about $160–$200 depending on the repair. Customer-supplied parts aren't covered by PowerClean's parts warranty. If that's your plan, mention it when you book.
Before calling it finished, your technician runs the appliance with you — a short test cycle on a washer, a heat check on a dryer — so you can see it working. A refrigerator or freezer takes hours to get fully cold again, so with those, we confirm it's cooling before we leave. Then we tidy up the work area. Payment is due when the repair is complete.
If we did right by you, a Google review helps other Utah homeowners decide who to call. You'll find the Leave a review button on our reviews page.
Family-run, Utah-built and fully mobile — built on honest diagnostics, straightforward communication, and doing the job right.
A broken machine disrupts everything. We offer same-day appointments whenever possible so you're back to normal fast.
Led by Blake — 14+ years in appliance repair. We diagnose accurately, use OEM parts whenever available, and fix it right.
An $80 diagnostic gets you repair options and pricing before any repair begins — and it's credited toward the repair if you go ahead.
We stand behind our workmanship. If you're not happy, we'll make it right. Your satisfaction comes first.
Ready to experience the PowerClean difference?
"The best experience — my dryer was turning on but not running. We'd had someone else out 3 times last year and paid over $500. I called Power Clean, they came the next day and within 30 minutes had it diagnosed and fixed. Blake was so nice, professional and knowledgeable. I know who I'll be calling from now on."
"Fantastic experience! Super quick to get me an appointment for my squeaky dryer — as a busy mom with endless laundry I was so grateful for the swift scheduling. They were here within 24 hours. Blake was professional, efficient and diagnosed/fixed the problem within 20 minutes. Reasonable price and worth every penny. Highly recommend!"
"Highly recommend. Quick and clear communication, reasonable quotes and very friendly service. We had an issue with our washer pump and they were able to fix it the very next day. Thank you!!"
"Called about my Samsung not draining with a 5C code — it was the drain pump. Quick, easy fix. Appreciated the professionalism; they checked in and called when they were a few minutes out. Done, no hassle. Thank you so much!"
"Blake came out the next day and diagnosed the problem quickly. He was honest that this particular fix would be too expensive, and was nice and helpful about it. I'd definitely recommend them and will use their services in the future."
"I was in a real bind when my washing machine quit right before a big family gathering. PowerClean came to the rescue! They responded promptly, diagnosed the issue efficiently, and had my machine running in no time. Highly recommended for their professionalism and expertise!"
"I cannot speak highly enough of PowerClean. From scheduling to completion, everything was seamless. The technician was knowledgeable, courteous, and took the time to explain the problem and the solution. Fair pricing and excellent service — I'll definitely be recommending them!"
"A fantastic experience from the moment I called. Customer service was exemplary, the technician arrived promptly, diagnosed the problem and had my dryer working like new in no time. What sets them apart is their attention to detail and commitment to customer satisfaction."
Join 900+ happy Utah customers. Your repair could be done today.
Still have a question? Talk to a real person — no call centers.
Call 801-648-8639 or book online — we'll confirm a time and keep you posted until the job's done.
4.9★900+ Google reviews