FAQs

Appliance repair questions, answered

Q: Do you work on my brand?

Almost certainly — we service 29 brands , from Whirlpool and LG to Sub-Zero, Viking and Thermador.

Q: Which appliances do you cover?

Laundry and kitchen appliances : washing machines, dryers, refrigerators, freezers, ice makers, ranges, ovens and cooktops.

The things Utah homeowners ask us most — what it costs, how fast we can get there, which brands we handle, and how to work out what's actually wrong with your appliance.

Call 801-648-8639 Book Online

★★★★★4.9★ · 900+ Google reviews across the Wasatch Front

PowerClean technician diagnosing an appliance in Utah

Real answers,
no call center

Start here

Not sure what's wrong?

Find the symptom that matches your appliance and we'll take you straight to what causes it and what it costs to fix.

Good to know

General questions

Can you come out today?

Usually, yes. Call before midday and same-day is likely anywhere on the Wasatch Front.

What will my repair cost?

We price after diagnosing, not over the phone. The diagnostic is $80 and it's credited toward the repair if you go ahead. See how our pricing works.

Is there a diagnostic or call-out fee?

Yes, $80 — and it's credited toward the repair if you go ahead.

Do you use genuine parts?

OEM parts whenever they're available.

Can you install a part I already bought?

With prior approval, often yes. Labor is typically $160–$200, and the part isn't covered by our parts warranty.

When do I pay?

When the repair is complete.

Which areas do you cover?

The whole Wasatch Front — Salt Lake, Davis and Utah counties, across 22 cities.

Do you work on my brand?

Almost certainly — we service 29 brands, from Whirlpool and LG to Sub-Zero, Viking and Thermador.

Do I have to bring the appliance to you?

No. We're fully mobile — we come to your home, so nothing heavy has to move.

Which appliances do you cover?

Laundry and kitchen appliances: washing machines, dryers, refrigerators, freezers, ice makers, ranges, ovens and cooktops.

Still have a question? Talk to a real technician — no call centers.

Call 801-648-8639 Request Service

By appliance

Questions about a specific appliance

Short answers here — each one links through to the full detail on that appliance's page.

Washing Machine

Why is my washing machine leaking?

Usually a worn door seal, a cracked hose, a failing pump or a loose connection.

My washer won't spin or drain.

One of our most common jobs — typically the drive belt, lid switch, door lock or a clogged pump.

Is my washer worth repairing?

Under 8–10 years old, almost always. We'll tell you honestly when it isn't.

All washing machine questions

Dryer

Why won't my dryer heat?

Normally the heating element, thermostat or thermal fuse — or the igniter on a gas dryer.

My dryer takes two cycles to dry a load.

Almost always restricted airflow — lint trap, vent or crushed ductwork. Worth fixing for fire safety alone.

Is an overheating dryer dangerous?

Yes — a genuine fire risk. Stop using it and get it looked at.

All dryer questions

Refrigerator & Ice Maker

My fridge isn't cooling.

The most urgent fridge fault — compressor, condenser fan, start relay or a refrigerant issue. We prioritise these.

Do you fix ice makers?

Yes — ice makers, water lines, inlet valves and dispensers are among our most common fridge repairs.

All refrigerator & ice maker questions

Freezer

My freezer is thawing.

We treat a thawing freezer as urgent — call early and we'll get to you before the food goes.

Why is my freezer icing up?

Frost buildup is normally a failed defrost heater, timer or a door gasket that no longer seals.

All freezer questions

Oven

Do you repair gas and electric ovens?

Both, plus wall ovens and double ovens, across every major brand.

My oven heats unevenly.

Usually the bake or broil element, a drifting temperature sensor, or a door seal letting heat out.

All oven questions

Range, Stove & Cooktop

My gas burner won't light.

Often the igniter or a blocked burner port. If you smell gas, shut it off at the valve and call us.

Do you repair induction cooktops?

Yes — gas, electric coil, smooth-top and induction.

All range, stove & cooktop questions

How it works

Simple, fast, and stress-free

Call or book online

Tell us your appliance and the problem. We'll schedule a visit — often the same day.

We diagnose on-site

Our tech arrives, pinpoints the issue, and gives you an honest, upfront quote before any work.

We fix it right

With the right parts and tools, we complete most repairs in a single visit.

Back to normal

Your appliance runs like new — backed by our satisfaction guarantee.

Step one takes 30 seconds. Call now and we'll handle the rest.