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FAQs

Appliance repair questions, answered

The things Utah homeowners ask us most — what it costs, how fast we can get there, which brands we handle, and how to figure out what's actually wrong with your appliance.

4.9 · 950+ Google reviews across the Wasatch Front
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Real answers,
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Start here

Not sure what's wrong?

Find the symptom that matches your appliance and we'll take you straight to what usually causes it and how we fix it.

Good to know

General questions

Usually, yes. Call before midday and same-day service is likely anywhere on the Wasatch Front.
We price after diagnosing, not over the phone. The diagnostic is $80 and it's credited toward the repair if you go ahead. See how our pricing works.
Yes, $80 — and it's credited toward the repair if you go ahead. Here's what happens on the visit.
OEM parts whenever they're available.
Sometimes, with prior approval. Labor is typically about $160–$200, and the part isn't covered by our parts warranty.
When the repair is complete.
We cover 22 cities along the Wasatch Front, in Salt Lake, Davis and Utah counties.
Almost certainly — we service 29 brands, from Whirlpool and LG to Sub-Zero, Viking and Thermador.
No. We're fully mobile — we come to your home, so nothing heavy has to move.
Laundry and kitchen appliances: washing machines, dryers, refrigerators, freezers, ice makers, ranges, ovens, cooktops, dishwashers, microwaves and garbage disposals.
Yes, same business with a new name. We renamed when we grew from washers and dryers into full appliance repair. Read our story.
801-648-8639, for calls and texts. If an older directory listing shows a different number, use this one.
Yes, we're licensed and insured. More about us.

Still have a question? Talk to a real person — no call centers.

By appliance

Questions about a specific appliance

Short answers here — each group links to the full details on that appliance's page.

Washing Machine
Usually a worn door seal, a cracked hose, a failing pump or a loose connection.
One of our most common jobs — typically the drive belt, lid switch, door lock or a clogged pump.
Under 8–10 years old, almost always. We'll tell you honestly when it isn't.

All washing machine questions

Dryer
Normally the heating element, thermostat or thermal fuse — or the igniter on a gas dryer.
Almost always restricted airflow — lint trap, vent or crushed ductwork. Worth fixing for fire safety alone.
Yes — a genuine fire risk. Stop using it and get it looked at.

All dryer questions

Refrigerator
The most urgent fridge fault — usually dirty condenser coils, a failed fan, a defrost problem or a start relay. We prioritize these.
Yes — ice makers, water lines, inlet valves and dispensers are among our most common fridge repairs. See our ice maker repair page.
Yes, when the diagnosis supports it, with the price before any work. See refrigerator repair.
We price it after diagnosing: the $80 diagnostic is credited toward the repair if you go ahead. How our pricing works.

All refrigerator questions

Ice Maker
Usually the wrong filter, one that isn't locked in, or air in the line. Check the filter and run the dispenser if you have one.
Not always. A fill tube or inlet valve fault usually leaves the ice maker in place; a failed heater or motor means a new assembly.
Usually, yes. Common ice maker kits and inlet valves are normally on the truck, and the first new ice comes within about a day.
Yes, plus GE, Whirlpool, Sub-Zero, and the other brands we service. We're independent, not an authorized service center, and use OEM parts whenever available.

All ice maker questions

Freezer
Usually dirty condenser coils, a failed fan or a defrost problem. We treat a thawing freezer as urgent — call early and we'll get to you before the food goes.
Frost buildup is normally a failed defrost heater or timer, or a door gasket that no longer seals.

All freezer questions

Oven
Both, plus wall ovens and double ovens, across every major brand.
Usually the bake or broil element, a drifting temperature sensor, or a door seal letting heat out.

All oven questions

Stove, Range & Cooktop
Often the igniter or a blocked burner port. If you smell gas, leave and call your gas utility.
Yes — gas, electric coil, smooth-top and induction.

All stove, range & cooktop questions

Dishwasher
A little clear water below the filter is normal. Water above it is a drainage fault — clogged filter, drain hose, air gap, or the drain pump itself. Usually a same-visit fix.
Under 8–10 years, usually — pumps, valves and latches are cheap parts. A cracked tub usually isn't worth fixing.

All dishwasher questions

Microwave
Normally the magnetron, diode, capacitor or a door switch. Not a DIY job — the capacitor can hold a dangerous charge even unplugged.
Built-in, over-the-range and drawer units, usually yes. A cheap countertop one, usually no — and we'll say so.

All microwave questions

Garbage Disposal
Usually a jam. Switch it off at the breaker, free the flywheel with the hex wrench, lift out what jammed it, then press the red reset button and turn the breaker back on. If it still hums, the motor has likely failed.
Both. Flanges, gaskets and discharge tubes are serviceable; a seized motor or a leak from underneath is not.

All garbage disposal questions

How it works

Simple, fast, and stress-free

1

Call or book online

Tell us your appliance and the problem. We'll schedule a visit — often the same day.

2

We diagnose on-site

Our tech arrives, pinpoints the issue, and gives you an honest, upfront quote before any work.

3

We fix it right

With the right parts and tools, we complete most repairs in a single visit.

4

Back to normal

Your appliance runs like new — backed by our 90-day guarantee.

Step one takes 30 seconds. Call now and we'll handle the rest.

Still not sure? Just ask.

Call 801-648-8639 and describe what your appliance is doing — we'll tell you what it likely is before anyone comes out.

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